1. Introduction

Welcome to Alhajat we are dedicated to safeguarding your personal information, as we value your privacy. This Privacy Policy explains how we collect, use, process or share your data when you visit our website or when using any of Prime tag’s Service. We recommend you read this Privacy Policy in full to ensure that you’re fully aware of our privacy practices.

For questions or concerns regarding this policy please, contact us.

1. Information We Collect

We Use Your Identity to Holding This Shopping Experience Easy This section identifies the type of data we collect.

1.1 Personal Information

When you create an Alhajat account, Account Information When you register for an account with shop caster.

Payment Information: If you make a purchase, we collect your payment details such as credit or debit card information, billing address and transaction history.

Contact Information:

Whether you write to our customer service department, we will always collect the information that is given in a contact form (Name, delivery address, E-mail address and telephone number).

Profile Information:

If you choose to complete your profile on our website, we may collect additional details such as your preferences, interests.

1.2 Technical Information

Log Data:  Like many site operators, we collect information that your browser sends whenever you visit our Site. It may include your IP address, browser type and version, the pages you visit, how much time you spent on those pages etc.

Cookies and Tracking: We may also implement cookies, web beacons or some other form of tracking in order to collect information about your use of our website. This assists us in improving how the website operates.

1.3 Usage Data

History of navigation: this information is collected once you use our website — the products that browse, pages visit and all links click.

Order history:  We collect your purchasing info, what you purchase and how frequently.

Survey and Feedback Information: If you respond to a survey or request for feedback, we may collect information about your response.

2. How We Use Your Information

We use the data we collect for providing and improving our services, allowing us to enrich your shopping experience all while communicating with you. Here’s how we use your data:

2.1 To Process Transactions

Order Processing and Fulfillment We use your Personal Information to process order information, ship products, monitor tracking details of the deliveries with the aid of our shipping service providers (Leopards, TCS etc.)

Processing Payments: We use your payment information to process payments for purchases you make, as well as to prevent fraudulent transactions.

2.2 To Improve Our Services

Personalization: We use your browsing and trading information to personalize our product recommendations, content customization and targeted promotions that we think could be of interest to you.

Website Analytics: We may collect anonymous, aggregate information about your activity on our web site and we also use “cookies” to track how visitors interact with that website; improve its performance & suggest areas for development.

2.3 To Communicate with You

Customer Support: We collect and process the contact information you provide to us only for customer-support purposes.

Marketing communications: We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest. You may unsubscribe from these communications at any time.

Transactional communications: Emails you receive regarding your transactions, such as order confirmations, delivery update requests or payment receipts.

2.4 Security and Compliance

Security Monitoring: Your technical information is used by us to monitor our website for security breaches, avoid unauthorized access and risk relating to cyber threats on the data you give.

Legal Compliance: In certain cases the personal information we collect may be used to comply with applicable laws, regulations and legal processes or otherwise cooperate with law enforcement.

In certain cases the personal information we collect may be used to comply with applicable laws, regulations and legal processes or otherwise cooperate with law enforcement.

3. How We Share Your Information

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 With Service Providers

Third-Party Vendors: We may share your personal information with various third-party vendors that help us provide the Services to you. These were all vendors who have an obligation to keep your data safe and permission was strictly based on the original reported research purposes of the sharing.

We may share your usage data with our analytics and advertising partners who might process that information to help us understand how our website performs, create targeted ads for you on other websites or apps, as well as assist in providing relevant advertisements elsewhere online.

3.2 For Legal Purposes

Legal Compliance: We may disclose your personal information when we, in good faith, believe disclosure is necessary to comply with a law or statute; regulation or legal process; respond to a court order; subpoena.

Protection of Rights: We may share your data to protect the rights, property, and safety of Alhajat.com, our users, or others. This includes preventing fraud, enforcing our terms and conditions, and protecting against cyber threats.

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on Alhajat to enhance your browsing experience, provide personalized content and gather data on how our site is used. This section explains our use of these technologies and your choices regarding them.

4.1 What Are Cookies?

Cookies: Cookies are small text files that your web browser stores on the device you use to access our Site. They enable websites to remember your preferences, login state as well as what content you’re currently browsing. Cookies can be “session cookies” (which expire once you close your web browser) or “persistent cookies” (which stay on your device unless deleted).

Other Tracking Technologies: We use other tracking technologies as well, such as beacons, pixels and tags to collect information about you.

4.2 Types of Cookies We Use

Essential Cookies: These cookies are essential for the operation of our website and allow you to log into your account, add products to your shopping basket or make a purchase. Some of the essential cookies may have already been set we use these required cookies to enable core functionality.

Performance and Analytics Cookies: These cookies track changes to your preferences including language, and any conversion facilities on our website.

Functionality Cookies: These cookies collect information about how you use our website, which pages you go to most often and any error messages. This helps us to improve the performance and usability of our site.

Advertising Cookies: These cookies are used to enhance your experience with our advertising on third party sites by learning about what you do or don’t like surrounding advertisements. They also restrict the number of times you see an ad and measure effectiveness.

4.3 Managing Cookies

Browser settings: You can choose how your web browser handles cookies from its setting. You may opt-in to receive or refuse cookies, content the existing cookie but reject further ones and you can even set up your browser get notified when new cookies are getting placed. But some features of the site may be impaired if you refuse to accept cookies.

5. Data Security

We take care to maintain the security of your data. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide us for purchasing or creating an account.

5.1 Security Measures

Encryption: We employ industry-standard encryption technologies to secure your personal information when it is transmitted over the internet between your computer and our site.

Access: Only authorized personnel have access to your personal information and they are all required only use that data for the purposes outlined in this Policy.

Continuous Monitoring: How we keep our systems secure we continuously monitor our services and perform regular checks for any possible security vulnerabilities, then take the necessary actions to reduce or eliminate risk associated with them.

5.2 Data Breach Response

Notification: In the unlikely event of a data breach that compromises your personal information, we will promptly notify you and take necessary steps to mitigate the impact and prevent future breaches.

Support: We will provide you with guidance and support to help you protect your information and minimize the risk of further harm.

5.3 Data Retention

Retaining Personal Information: We will use or retain your personal information only for as long it is necessary to fulfil the purposes set out in this Privacy Policy, such as processing and fulfilling orders; providing customer service support, and managing after-sales services within our legal obligations.

Deletion: When your personal information is no longer needed, we securely delete it, unless we are required to retain it for legal or regulatory reasons

6. Your Rights and Choices

You have certain rights and choices regarding the personal information we collect and how it is used.